Our Services
Get top-tier, professional virtual assistants without breaking the bank.
VA Skills that wow
Please note that we are not limited to only this list of skills. Have a unique or high-level need? We have the talent to meet your needs.
EXECUTIVE ADMINISTRATIVE SUPPORT
- Managing the executive’s schedule and calendar.
- Handling email correspondence and communications.
- Coordinating travel arrangements and itineraries.
- Organizing and facilitating meetings.
- Providing general administrative support.
- Drafting and editing documents and presentations.
- Assisting with project coordination and management.
- Managing information and maintaining records.
- Building and maintaining relationships with stakeholders.
- Ensuring confidentiality and handling sensitive information.
- Problem-solving and addressing issues as they arise.
- Providing strategic support to the executive team.
BOOKKEEPING AND ACCOUNTING
- Accurately documenting and categorizing financial transactions.
- Maintaining detailed records of financial activities.
- Reconciling financial records with external documents.
- Generating various financial reports for organizational insight.
- Handling payroll processes and ensuring timely payments.
- Managing invoices, payments, and customer accounts.
- Contributing to budgeting and forecasting efforts.
- Ensuring compliance with accounting principles and regulations.
- Analyzing financial data for trends and improvement opportunities.
- Assisting with internal and external audits.
- Proficiently utilizing accounting software.
- Providing strategic financial guidance to management.
CUSTOMER SERVICE
- Promptly and courteously responding to inquiries via various channels.
- Providing assistance with product information and issue resolution.
- Addressing complaints with empathy and aiming for swift resolution.
- Assisting with orders, modifications, and tracking shipments.
- Offering technical support for product or service-related difficulties.
- Managing returns, exchanges, and refunds following company policies.
- Accurately documenting interactions in the CRM system.
- Identifying upselling opportunities based on customer needs.
- Escalating unresolved issues for further assistance.
- Following up to ensure satisfactory resolution and seeking feedback.
- Adhering to company policies and service standards.
- Analyzing customer trends for process and service improvements.
SOCIAL MEDIA MANAGEMENT
- Crafting engaging content for the audience and platform.
- Strategically scheduling content for optimal reach.
- Engaging with the audience to foster community growth.
- Analyzing audience data to refine content and targeting.
- Executing campaigns to achieve specific objectives.
- Monitoring trends and conversations for strategic insights.
- Tracking metrics for performance evaluation.
- Maintaining consistent brand messaging and visuals.
- Partnering with influencers to enhance brand presence.
- Handling crises and negative feedback professionally.
- Staying updated on platform changes and trends.
- Developing and adjusting strategies to meet goals.
TELEMARKETING
- Making proactive calls to promote products or services.
- Qualifying leads through phone conversations.
- Persuasively presenting product features to encourage sales.
- Scheduling appointments for sales reps or clients.
- Conducting surveys to gather customer insights.
- Nurturing relationships with leads through follow-ups.
- Addressing objections raised by prospects.
- Updating customer databases with call information.
- Achieving sales targets and quotas.
- Ensuring compliance with regulations and policies.
- Reporting call outcomes and lead status to management.
- Providing customer assistance during calls.
IT HELPDESK
- Assisting users with technical issues on hardware, software, or networks.
- Diagnosing and resolving problems promptly.
- Logging and tracking support requests for timely resolution.
- Guiding users on effective IT system usage.
- Documenting support requests and resolutions.
- Assisting with hardware and software setup.
- Enforcing security protocols and educating users.
- Providing remote assistance for issue resolution.
- Managing user accounts and access permissions.
- Performing routine system maintenance tasks.
- Communicating effectively with users and teams.
- Identifying and proposing solutions for process improvement.
we excel in meeting and exceeding client expectations
We recruit top tier talent from the best universities in the Philippines and US. If you don’t see your desired skill set from our list, let us know and we can recruit specific to your needs.
Check out what our clients have to say
Real Stories of Improved Efficiency and Streamlined Processes
Sam Acosta
Sam Acosta & Associates
Brian Vidinhar
Ultimate Innovations
Casey Jarratt
Symmetry Financial Group
Michael Stromsdorfer
ITS Hawaii
Susan Halvorsen
Hawaii Loa Care
Josh Graham
Graham & Associates
Perfect Fit, Zero Hassle
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